Privacy Policy

Agent Nucleus (“we,” “us,” “our”) operates https://www.agentnucleus.com (the “Site”), a hub providing tools, resources, training, and support for insurance agents and advisors. Agent Nucleus is powered by Madivio. We are committed to protecting your privacy and complying with applicable U.S. data privacy laws, including the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) when required.

This Privacy Policy also applies to sweepstakes, contests, and other promotions operated by Agent Nucleus, including those hosted on separate domains or landing pages. Any information collected for sweepstakes or promotions is used only to administer the contest, verify eligibility, notify winners, and comply with legal obligations.

1. Information We Collect

Voluntary Information You Provide
We may collect information you choose to provide, including:

• Name, email address, phone number, and company information

• Professional details (e.g., agency, role, licensing information)

• Mailing address (for prize delivery)

• Information submitted through contact forms, account creation, event registrations, downloads, or other interactions with the Site

Automatically Collected Information
We may automatically collect:

• IP address, browser type, operating system, device type

• Referring/exit pages, pages viewed, time spent on the Site

• Interaction data (clicks, scrolls, navigation patterns)

• Cookies and tracking technologies (see Section 3)

Referral / Sweepstakes Data
If you participate in a sweepstakes with a referral program, we may track referral links to assign bonus entries. This data is only used to administer the promotion and is never sold or shared for marketing purposes.

Aggregated / Anonymous Data
We may gather aggregated or anonymized data for analytics, product improvement, and performance measurement. Aggregated data does not identify individuals.

2. How We Use Your Information

• Respond to inquiries, support requests, and form submissions

• Administer sweepstakes, verify eligibility, and notify winners

• Provide newsletters, alerts, or updates (only if you opt in)

• Enhance Site design, structure, and performance

• Monitor traffic, usage patterns, and user engagement

• Improve training, tools, and resources offered through Agent Nucleus

• Maintain security, prevent misuse, and detect fraudulent activity

• Comply with applicable laws or regulatory obligations

If you decline to provide certain voluntary information, some features (such as newsletters, sweepstakes entry, or gated resources) may be unavailable.

3. Cookies, Tracking & Analytics

The Site uses:

• Session cookies for essential Site functionality

• Persistent cookies to remember preferences and improve user experience

• Analytics tools (such as performance or behavior tracking services)

Third-party service partners may collect usage data on our behalf under strict confidentiality agreements. This includes sweepstakes platforms or referral tracking tools. Disabling cookies may reduce functionality. We do not sell or rent your personal information to advertisers or third-party marketing networks.

4. Sharing & Third-Party Services

We do not sell, rent, or trade your personal information. We may share information only with:

• Trusted service providers supporting Site operations, analytics, email distribution, customer support, hosting, sweepstakes administration, or related services (under confidentiality obligations)

• Legal authorities if required to comply with law, enforce our rights, or prevent harm

5. California Privacy Rights (CCPA/CPRA)

California residents may request:

• Access to personal information collected

• Correction of inaccurate information

• Deletion of personal information

• Opt-out of sale or sharing of personal data

We do not sell your personal information. If this changes, we will provide an opt-out option. Non-discrimination applies when exercising privacy rights. Use our contact form or designated opt-out mechanisms to exercise these rights.

6. Data Security & Retention

We implement commercially reasonable measures to safeguard personal information from unauthorized access, misuse, alteration, or disclosure. Sweepstakes entry data is retained only as long as necessary to administer the promotion or as required by law.

7. Children’s Privacy

Agent Nucleus serves adult professionals. We do not knowingly collect information from individuals under 18. If discovered, such information is deleted promptly.

8. Third-Party Links & Embedded Content

The Site may include links or embedded content from third parties (e.g., video platforms, social tools, integrated software tools, sweepstakes/referral platforms). These third parties have independent privacy practices, and we are not responsible for their policies or content.

9. Changes to This Privacy Policy

We may update this policy at any time. Updated versions will include a revised “Last Updated” date. Users are encouraged to review this page periodically for changes.

10. Contact Information
Agent Nucleus
55 West St., Suite 201
Walpole, MA 02081
Contact Us Here

For more information about sweepstakes participation and rules, see Official Rules